Privacy Policy

Effective Date: October 28, 2025

1. Introduction

At Auto Engines Direct, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or make a purchase. By using our website or services, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, shipping and billing address, and payment details when you place an order or contact us.
• Technical Information: IP address, browser type, operating system, and pages visited on our website.
• Communication Data: Information provided when you contact us via email, phone, or our online forms.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders and deliveries.
• Communicate with you about products, services, and updates.
• Improve our website, services, and customer experience.
• Respond to inquiries and provide customer support.
• Comply with legal or regulatory requirements.

4. How We Share Your Information

We do not sell or rent personal data. However, we may share your information with:

• Service providers (such as payment processors, logistics companies, and IT support) to enable order fulfillment and operations.
• Regulatory authorities if required by law.
• Business partners or suppliers to source or deliver specific products requested by you.

All third-party partners are required to handle your data securely and only for authorized purposes.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (for example, tax or warranty purposes).

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of your personal data (where legally applicable).
• Withdraw consent for specific processing activities.

To exercise your rights, please contact us at info@autoenginesdirect.com.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve functionality. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after updates means you accept the revised policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your information, please contact us at:

Auto Engines Direct
60 Parow Street, Parow Western Cape 7500, South Africa
📧 info@autoenginesdirect.com
📞 +27 83 267 5725
🕒 Open 7 Days a Week | 10:00 AM – 6:00 PM